Two years late. Then they wanted signatures before the keys.

Agreement for Sale registered 26.03.2019 before the Sub-Registrar, Manesar as Doc. No. 6003. Clause 7.1 fixed possession for Phase 3 at 30.09.2023, with twelve months' grace. Clause 7.6 sets delay interest at SBI MCLR + 2%.

We paid the entire consideration of ₹1,48,08,014. Clause 7.2 required a written possession notice within three months of the Occupation Certificate — by 19.12.2025. It arrived on 23 January 2026, five weeks late.

Called in for handover on 8 March 2026 and again on 21 March 2026. Eight hours on each.

On arrival we were told to wait, because the relationship manager was busy. We had our children with us. We waited anyway.

When the RM finally appeared, we were taken into a room and told: "If you want keys, you have to sign this settlement deed." We asked about the two years. "Yes sir, this is standard." And then, of a flat handed over two years and nine months after the date in a registered agreement: "No sir, there is zero delay."

We said we could not sign it — we had paid in full and on time, and we simply wanted the keys we had paid for. We were sent away.

The Settlement Deed is dated 21 March 2026. That is the second of those two days.

You are standing in a building you have paid for in full, told you cannot enter your own flat unless you first sign a paper that weakens your claim. The pressure is the point.

Every demand went into an email the same day, addressed to whoever made it. No phone calls without a written follow-up. Nothing agreed verbally.

The Settlement Deed was never signed. It took until 21 June 2026 — five months after the possession notice, three months after the first eight-hour day — before the keys were handed over. Not as a concession, but against a flat paid for in full.

Clause 7.3 of the Agreement for Sale does require an allottee to execute indemnities and undertakings at possession, and that is fair to say. But that is not what was put in front of us. A deed that extinguishes a delay claim already pending before HARERA, bars us from every forum, bars us from joining other allottees and bars us from speaking about it, is a different document with a different purpose.

Rather than argue about the state of the flat, we commissioned an independent pre-possession inspection. Houzez India inspected Unit A2-1603 on 20 June 2026, the day before the keys were handed over, and scored the property 70/100 — "Moderate", with repairs required prior to handover in nine of the eleven areas surveyed.

Ten of the thirteen critical defects are electrical

The socket safety test (RCD) failed in ten separate locations across the flat. A wiring polarity check failed. So did the fire extinguisher check, and a bathroom slope check. These are not finishing complaints. They are the checks that exist so that a socket does not kill somebody.

Room by room

Bedroom 2 carried 15 defects, Bedroom 3 carried 10, Toilet 1 seven, the kitchen seven. The utility balcony recorded two critical defects on its own. Nine of eleven areas were marked "repairs required prior to handover".

Where it stands now

Around 10% of the 79 items have been addressed. The rest are open. Items get marked closed on their side without being closed in the flat, and every round has to be chased again from the start.

This is the same flat the Settlement Deed asked us to certify we were fully satisfied with.

Section 14(3) of the RERA Act gives an allottee five years from possession to have defects put right at the promoter's cost, within thirty days of notice. That clock started on 21 June 2026.

An hour after the possession notice arrived on 23 January 2026, we asked one question by email: when will the delay compensation be addressed. It was never answered.

What followed

2 March — thirty days on, the letter's own condition about executing the conveyance deed had not been started. 14 March — no communication at all on possession or the conveyance deed; we are ready and have paid everything. 19 March — the same, adding that our calls are not being picked up. 23 March — the sixtieth day since the possession notice, still no word on when or from whom keys could be collected. 1 May and 7 May — asking again when registration and handover can be expected.

How long they sat unopened

Read receipts on that chain record one email opened six days after it was sent, and another two weeks after. That is the responsiveness on a flat costing ₹1.48 crore, paid in full.

Alongside this ran the phone calls, and those we cannot publish. Dealing with the relationship management team was an exercise in arrogance and denial. At no stage in seven years did anyone accept that something had gone wrong, or apologise for it. You assume the size of the name means someone is accountable. That was not our experience.

Complaint CR/2086/2026, Rishabh Dev and Shreyoshi Mutt vs Godrej Developers & Properties LLP, filed on 30 May 2026 before HARERA Gurugram under Section 31 of the RERA Act, seeking possession and delay compensation under Section 18. RERA was designed to dispose of complaints within sixty days.

First hearing — 6 August 2026

The order of the day records it plainly. A memorandum of appearance was filed for Godrej, through counsel. No reply was filed. An adjournment was requested, and the matter stands adjourned to 8 October 2026 — sixty-three days later.

The Authority directed the respondent to file a reply within three weeks, and provided that if it is not filed within that time, it may be filed only on payment of a cost of ₹5,000 to us. That direction exists because it was needed.

To be precise about it: Godrej did appear. What they did not do was file a reply. This is not absence — it is delay conducted properly, through counsel, on the record.

The conveyance deed has still not been registered. Clause 10 of the Agreement for Sale requires it preferably within three months and not later than six months from possession. The possession notice of 22 January 2026 set its own condition too: execution and registration of the conveyance deed within thirty days of that letter. Neither happened.

Condition (ii) of the Occupation Certificate separately required the developer to register all flats and file a Deed of Declaration under the Haryana Apartment Ownership Act, 1983. Condition (xix) provides that any violation renders the OC null and void.

In August 2026 a draft conveyance deed was put in front of us while the HARERA complaint is still pending — carrying an entire-agreement clause, a handover-satisfaction clause and a dispute-resolution clause. Following the Supreme Court in Arifur Rahman Khan v. DLF Southern Homes (2020), executing a conveyance deed does not extinguish a Section 18 delay claim. That does not make the drafting accidental.